Outcomes Assessment Process and Results

SF State Student Learning Competencies--Building Blocks of Student Learning Outcomes Assessment

Core Course Competencies--Graduates should be prepared to:

  • Meet challenges of rapidly changing world
  • Lead and manage in public governance 

           Apply a wide range of knowledge about the public service

           Apply a wide range of knowledge about an elective area within public service

           Evidence professional skills necessary for the public service

  • Participate in and contribute to the public policy process
  • Analyze, synthesize, think critically, solve problems and make decisions
  • Articulate and apply a public service perspective
  • Communicate and interact productively with a diverse and changing workforce and citizenry

            Write effectively and concisely for an audience of professionals

            Present effectively to small and large groups

            Word effectively in groups and teams

  • Communicate and work to ensure social justice, equity and other public service values highlighted by the Program


Core Competencies for Elective Emphases-- Graduates should be prepared to:

  1. Demonstrate an understanding of ethics in the elective field
  2. Understand the roles and relationships (leaders, officials, citizens and stakeholders) in the elective field
  3. Articulate the purposes of and processes for communicating with citizens and stakeholders in the elective field
  4. Develop strategies for engaging citizens and stakeholders
  5. Lead, manage and serve to provide services and functions in the elective field
  6. Develop an understanding of the current policy issues, challenges and solutions in the elective field
  7. Understand the complexities of network relationships and develop skills in collaborative management in the elective field
  8. Develop skills to lead, manage and serve and to provide solutions challenges in the elective field.


Additional for Urban Administration Elective Emphasis

  1. Apply the management of local government financial resources.
  2. Apply the management of local government human resources.



Program Student Learning Outcomes Assessment


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